Description
emailsBuild sustainable relationships and trust with customer accounts through open and interactive communicationHandle customer complaints, provide appropriate solutionsIdentify and assess customers’ needs to achieve satisfaction
Requirements
RequirementsThe role of the Italian Customer Support Specialist requires : Native / near-native level of ItalianB2 level in EnglishTech savvy, curious about new technologiesFlexibility to work night shifts / weekend shifts (if applicable)Previous Customer Service experience is an advantage
Offer
BenefitsIf you succeed as a Customer Support Specialist, you will get : Excellent remuneration package (Gross per month : 1,050€ - 1,100€)3 month Αccommodation Βonus (500€ - 600€ per month)Performance Bonus up to 10%14 salaries per yearMotivating performance bonus schemePublic health insuranceGreat career progression opportunitiesA multicultural work environmentWork from home policyGreek lessonsOnly CVS in English will be reviewed