Account Manager
Atenas, Greece
πριν από 2 μέρες

Job description & Position requirements :

  • Engaging in Sales Campaigns by contacting existing and potential customers on a daily basis
  • Updating OSI Customer Relationship Management system by summarizing the results of telephone calls or meetings with customers and any additional actions required, including follow-up calls
  • Maintaining and improving the overall customer relationship, delivering reliable administrative support and customer service
  • Finding out what information, products or services the customer requires to meet his / her needs, providing clear, accurate and relevant information
  • Sales activity planning, including reviewing existing customer files to identify sales opportunities
  • Clearly articulate the breadth and value of the OSI’s products / services
  • Liaising with internal departments to ensure service delivery meets expectations KPI, SLA, customer service, etc. Also to contribute to the development of new products and services, based on customer feedback
  • Resolving customers’ queries within agreed authority
  • Drafting of sales proposals from source documentation and a corporate knowledge bases to address customer requirements
  • Required Skills and Expertise :

  • Responsible for providing high-quality information security services for commercial customers in Greece, Europe, the Southern Eastern Mediterranean and the Middle East
  • Capable to provide, with minimal supervision and guidance, a multidisciplinary range of services in the field of :
  • Evaluating & Developing Information Security Policies, Standards, Procedures, Policy Implementation Guidelines, Disaster Recovery Plans & Data Classification Structures, Risk Assessment & Risk Management
  • Information Security Management Programs Development Execution & Compliance Monitoring
  • Performing Compliance Assessments against Information Security Policies & International Standards (i.e. ISO / IEC 27001, PCI DSS etc)
  • Providing Guidance, Implementation Facilitation and Training regarding ISO / IEC 27001, PCI DSS
  • Designing and Delivering Security Awareness Campaigns and Executive Level Trainings
  • Capable to evaluate and continuously improve the Scientific Integrity of corporate service offerings, deliverables and methodologies against the latest industrial and commercial best practices, de facto and de jure standards
  • Maintenance of awareness and knowledge of contemporary practices, procedures and methods and provision of suitable interpretation to directors, managers and staff within the organization
  • Responsible for providing technical support
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