Technical Support Specialist
Athens, Greece, Greece
πριν από 3 μέρες


A suitable candidate should have the following qualifications :

  • Bachelor’s degree in Computer Science or Software Engineering
  • Good and practical knowledge of broadband telecommunication technologies in any of GPON / FTTH technologies
  • Basic understanding and knowledge of L2 / L3 networking
  • Ability to work in a team and independently
  • Good in customer interaction with excellent communication skills
  • Comfortable with troubleshooting and resolving customer's problems remotely
  • Fluency in English language
  • Also, the following skills are considered as a plus :

  • Working experience of at least 3 years in an R&D or technical support department in the telecom sector
  • Protocol knowledge in IP Forwarding, VLAN (802.1q), Bridging & Switching, Radius, IGMP, QoS, DHCP, SNTP, PPPoE, SIP, MEGACO, OMCI (G.984.4)
  • Prior 24x7 on-duty service support
  • Working knowledge of software testing
  • Knowledge in handling traffic generator e.g. Spirent Test generator or PCTA
  • TCL and shell scripting
  • Linux operation experience
  • Exposure to Virtualization and Cloud technologies (Kubernetes / Dockers / Open Stack / VMware)
  • What we offer :

  • Competitive salary
  • Annual bonus
  • Life / Medical Insurance plan
  • Annual Medical Check-up program
  • Pension Plan
  • Ticket Restaurant e-card
  • Company mobile device and subscription
  • Company bus transportation
  • Flexible working hours
  • Social clubs and cultural activities
  • Career growth and development opportunities
  • Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges.

    We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status, or other characteristics protected by law.

    Nokia culture welcomes people as their true selves. Come create the technology to connect the world.

    The hiring process of our company is conducted only via online format during the current period as our main priority is the safety and well-being of our candidates and employees.

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