French Tech Support - Quick hiring in Athens
DK Global Recruitment
Athens, Greece
πριν από 1 μέρα
source : Europe Language Jobs

Description

Do you want to provide technical support for businesses and software end-users?

English

communication skills?

Looking to make your career in a multicultural environment in the historic

Athens

So we have the perfect opportunity for you

Your future project : join our

French Customer Support

client

is a software security pioneer that offers a wide range of services related to cybersecurity, privacy, performance, and utility software for desktop computers and mobile devices.

As a customer service specialist in this project, your daily responsibilities will include :

Handling incoming phone calls / e-mails from customers regarding technical issues related to software and devices

Providing technical support for businesses and software end-users

Solve with precision and efficiency emerging issues that customers may face in a proactive way

Build a meaningful relationship, answering customers questions in a courteous, friendly, and professional manner

Meet and exceed our customer service quality goals, compliance regulations and productivity targets

Create an amazing customer experience that people value and we are proud of

Be responsible to follow the direction of the management and provide feedback

French (C2)

Intermediate level of

English

at least B2) both verbal and written

Strong communication skills with an excellent phone conversation skills, attentive listening, and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

Must hold EU citizenship or valid work permit for Greece

Be a local candidate or willing to relocate to historic Athens, Greece

Offer

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

Competitive wages and stability

Private healthcare & dental insurance

Continuous learning / development opportunities and competitive career opportunities

A safe, friendly, creative, innovative and technological organization

International and multicultural environment (celebrations, our Fit wellness program, initiatives to develop your skills and events to increase the team spirit)

Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company, and we value and respect diversity.

You choose where you want to go; we help you get there!

Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

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