Project Assistant (m/f/d) -
Hemmersbach
Athens, Greece
πριν από 1 μέρα

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry.

As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family.

That’s why Hemmersbach is The Social Purpose IT Company.

Your Tasks

The position to be filled will be fully responsible for the Net Promoter Score (NPS).

Initial experience with this method of measuring customer satisfaction would be nice, but is not essential.

Fluent business English (ideally at native level) is most important as he / she will have many client contacts.

Main task will be :

  • You contact the management level (B2B) mainly by phone but also by e-mail
  • You interview stakeholders about their satisfaction with the service they receive
  • You document the feedback and forward it to the project managers
  • You monitor the progress of action plans
  • You analyze data, create reports and presentations
  • Our Requirements

  • Business fluent English (C1-C2 level)mandatory
  • Communication skills (experience in communicating with stakeholders)
  • Detail-oriented and time-efficient working
  • Excellent organizational skills
  • MS Office at an advanced level
  • Experience with Net Promoter Score (NPS)is not mandatory but will be preferred
  • Your Benefits

  • A secure job in a constantly growing, international company
  • Permanent position
  • Centrally located offices in the Athens city center
  • Strong cohesion and a great working atmosphere in a friendly team
  • Direct and open communication
  • You culture up to the management level
  • Very good opportunities for professional and personal development through our own personnel development program
  • Mentoring program to make it easier for an experienced employee to join the company
  • Great freedom for your own ideas and suggestions for improvement as well as their quick implementation due to our very short decision paths
  • A company that is not only continuously commercially successful but also provides a sense of purpose :

    Rhino-force.org : Our environmental protection organization protecting one of the most endangered species on this planet.

    Kids-family.org : We take care of children that grow up without their parents in Poland and India. We don’t just give them shelters.

    We turn their shelters into homes.

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