BPO Team Lead with German/French in Athens
DK Global Recruitment
Athens, Greece
πριν από 3 μέρες
source : Europe Language Jobs

Description

Job Responsibilities :

  • Ensure the right Process of Management & KPIs to drive the organization's performance against goals, strategies & action plans
  • Deliver team communication in a motivational manner, build team energy
  • Demonstrate strong influencing skills to drive the team, managing change effectively, resulting in a positive outcome
  • Be a role model and make sure everyone follows the company’s ethical rules
  • Troubleshoot on issues that affect people / team performance
  • Requirements

  • Near Native level French OR German
  • B2 level English
  • 1-2 years of working experience in a customer service environment in a similar role
  • High-level knowledge of Windows / MS Office
  • Ability to work autonomously / independently
  • Organizational and time-management skills
  • Capability to understand complex reporting and convert numbers into an action plan
  • Excellent verbal, written, and interpersonal communication skills
  • Offer

  • Competitive salary
  • Pension plan & public health insurance
  • Private health insurance & meal allowance
  • Employer benefits from the government as Greek citizens
  • Performance bonus based on the assigned project
  • Extra payment for Overtime, Sundays, and Greek Holidays
  • 2 extra salaries per year (Christmas / Easter / Summer)
  • 20 days annual paid holiday
  • Special discounts and offers for all employees
  • Paid training using the latest technology
  • Ongoing IT and Soft skills training provided by our specialist keeping you updated
  • Career development opportunities
  • International, multicultural modern working environment
  • Casual dress code
  • Location easy to reach by Public Transport (Tram, Metro, Bus)
  • Welcome event
  • Interactive activities : team-building excursions, themed parties, sport events
  • DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries.

    With years of experience in the multilingual BPO sector.

    Why choose Recruitment Agency : You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

    Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for initial screening of your profile suitability and duplicate check

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