PeopleCert is a global leader in certification industry. We certify professionals on highly-valued methodologies and essential business skills.
The Customer Service Agent is responsible for dealing with and properly responding to customers’ technical or product enquiries by handling inbound and outbound international calls.
PeopleCert customer support services may be provided through chat, phone or e-mails. The Customer Service department operates in Athens, Greece with rotating shifts, 24 / 7 / 365.
If you are looking for an international, fresh and fast growing environment to enhance your career further we would like to hear from you!
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organisations and government bodies for the development & delivery of standardised exams.
Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realise their life ambitions.
Quality, Innovation, Passion, Integrity are the core values which guide everything we do.
For more information, please visit the corporate website
PeopleCert regrets that due to the large volume of applications received, we will only consider those who solely correspond to job requirements as listed above.
All applications will be treated with strict confidentiality.
Working on Home Office (HO) Secure English Language Tests (SELTs)
o A basic or enhanced Disclosure Barring Service (DBS) check
o Right to Work in the UK check (including nationality, identity and place of residence)
o HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
o Financial background check
o Employment reference check.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.