Do you love to please, surprise and inspire? Are you passionate about creating memorable experiences and desire to be part of an enthusiastic team committed in delivering exceptional & authentic service?
If so, we look forward in receiving your application!
Athens Townhouse is looking for you! We are a 5* boutique & lifestyle hotel located in the center of Athens. With 45 luxurious bedrooms, a relaxed dining experience and elegant lounge area, the hotel is an intimate home and meeting place for our international guests and the creative Athenian crowd.
We are looking for a dedicated
Essential Tasks & Responsibilities
The ideal candidate should be able to provide excellent customer service and to make sure that the highest quality standards are achieved.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Knows the location and types of available rooms as well as the activities and services of the property.
He / she should be able to deal with concierge, guest pampering, telephone and check in check out procedures.
Communicate services and amenities of the hotel to guests.
Direct Bell Person to escort guest and transport their luggage to the room.
Maintains the cleanliness and neatness of the front desk area.
Required Qualifications :
Has 2- 4 years’ experience as a Receptionist in a 5-star hotel
Excellent knowledge in Greek and Proficiency in English; knowledge of additional languages is a plus
Computer literacy, preferably PMS Software system Opera
A customer-oriented and professional attitude
Outstanding communication abilities (both verbal and written), and administrative skills
Flexibility to work various shifts, including evenings and weekends
High school diploma is a plus
Opening in the summer of 2019, Athens Townhouse is privately-owned and independently-run by Epoque Collection.