SAP Success Factors Analyst
Bauer Media Group
Athens, Greece
πριν από 17 ώρες
source : Just Join IT

SAP HANA (master)

SAP Success Factors Analyst

Miejsce pracy : zdalna

Your responsibilities

  • Participating in incident and problem solving requested from end users
  • Conducting Initial diagnose to solve incidents, perform functional validation that the issue is relevant and either IT related or process related
  • Evaluating if all information that is required for Level 2 is available before dispatching
  • Working with unassigned cases in ServiceNow, reassign, dispatch and comment as required
  • Providing how to guides to customer when the incident has a known resolution
  • Solving simple locked workflow issues in Employee Central
  • Explaining to end users the main data flows in the HR IT system landscape
  • Performing regression testing on solved incidents
  • Updating FAQ, knowledge articles and workbooks as needed
  • Solving complex workflow issues in Employee Central and Onboarding
  • Working with release management to test and evaluate impact of new releases and features
  • Supporting local teams with developing new reports and dashboards, troubleshooting when needed
  • Your profile

  • Strong Expertise in SAP Success Factors especially in designing, testing and implementing of new solutions
  • Customizing, configurations and support experience
  • A good Team player
  • Ideally technical education and a certificate in SAP SuccessFactors
  • Very good spoken and written English and Polish
  • Experience in ITIL environment
  • Languages : Polish (required), English (required), German (desirable)
  • We offer

  • competitive salary depending on your professional experience
  • private medical protection for you and your family (Medicover)
  • flexible working hours depending on the role
  • self-reliance and freedom to carry out tasks
  • interesting projects that will help you develop your professional experience
  • Αναφορά αυτής της εργασίας

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