PeopleCert, global leader in assessment and certification of professional and language skills is seeking for exceptional and talented individuals to join our team as Business Development Associates and contribute to our customer acquisition and revenue growth targets of our markets.
Key members of our International Business Development team which drives PeopleCert global sales expansion and new product development, you will be responsible for performing a full range of sales activities, handling the onboarding of new customers, while developing strong relationships with key partners.
The role core deliverable is to offer exceptional customer service and ensure customer satisfaction at all levels.
Collaborate with the Regional Business Development Managers and the greater sales team on the business development and sales process to meet sales targets and quotas
Generate sales among clients, including up-selling and cross-selling
Facilitate new customers’ onboarding to PeopleCert systems and services
Provide details on PeopleCert services to sales prospects & new customers
Develop and maintain strong relationships with customers especially key customers
Present and promote existing and new PeopleCert services to existing customers
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Work closely with Recognition Team on recognition efforts
Drive customer satisfaction across all interactions, complaints, escalations and use customer feedback to improve customer experience
Contribute to various administrative tasks in international sales and business development activities including keeping records of customer transactions by using CRM
University Degree preferably in Marketing or Business Administration, a Master’s degree and relevant international certifications will be appreciated
Excellent command of the English language (native or C2 level certification)
Excellent command of other languages would be an asset (native or C2 level certification)
At least 5 years working experience; experience in business development and sales area is desired
Experience in an international environment and ability to deal with different cultures will be considered an asset
Strong communication and negotiation skills, ability to deal with different cultures and work under pressure
Ability to prepare numerical reports
Excellent interpersonal skills and strong communication skills (both over the phone and in writing)
Excellent IT skills, ECDL Core / Expert certification will be considered an asset.
Competitive remuneration package
Private medical insurance
Work in an international, dynamic and fun atmosphere among young and smart people
Huge learning experience in using best practices and cutting-edge technologies.
If you are looking for an international, fresh and fast growing environment to enhance your career further we would like to hear from you!
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organisations and government bodies for the development & delivery of standardised exams.
Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realise their life ambitions.
Quality, Innovation, Passion, Integrity are the core values which guide everything we do.
For more information, please visit the corporate website
PeopleCert regrets that due to the large volume of applications received, we will only consider those who solely correspond to job requirements as listed above.
All applications will be treated with strict confidentiality.