Polish/Italian/Dutch Customer service - Sportswear brand
DK Global Recruitment
Athens, Greece
πριν από 7 ώρες
source : Europe Language Jobs

Description : Responsibilities

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods / tools
  • Meet personal / customer service team targets and call handling quotas
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies Requirements :
  • Proven customer support experience or experience as a client service representative
  • Fluency in Polish, Dutch or Italian + English written and Verbal
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively Offer :
  • Flight Ticket
  • Two weeks Hotel Accommodation
  • Competitive remuneration package
  • A challenging working environment
  • Monthly performance bonus
  • 3€ ticket restaurant vouchers per working day Why use Recruitment Agency
  • You are given extra support in preparing for interviews
  • You have a contact person who gives you all the details of the job
  • You can ask for your application feedback anytime via email or phone
  • You don’t have to face the situation where company do not reply to you for days.
  • All our services to job seekers are free of charge.
  • We also offer bonus scheme to candidates.

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