Application Support Engineer
ENGINIETY
Athens, Greece
πριν από 5 μέρες
source : Just Join IT

SQL (regular)

Contact with a client (regular)

Problem Solving (regular)

English (regular)

Team Player (advanced)

WHO WE ARE LOOKING FOR

People prepared to support our clients with the operation of applications delivered by ENGINIETY. Our well-knit team of L2 specialists ensures smooth, day-to-day running of enterprise software solutions.

As one of our experts, you will work shifts.

WORK REMOTELY AND FROM OUR OFFICE IN GLIWICE WHEN NEEDED

WHO WE ARE

Driven by strong engineering values and built on unique team expertise we deliver commerce technology for European market leaders.

ENGINIETY is trusted partner in designing, building and maintaining complex commerce platforms with a clear goal of advancing clients' businesses.

Our team provides support to evaluate, choose and implement commerce, PIM, DXP, CMS and DAM solutions to build up a consistent, flexible and future-proof system architecture.

HOW WE WORK

We trust in technology and automation. We use JIRA Service Management and ServiceNow as ticket tracking tools for day-to-day work.

We communicate on Slack rather than by phone. And yes, we do gain great effectiveness thanks to ITIL and an Agile-driven approach.

IF YOU ARE A PERSON WHO

  • has Application Support experience (1-3 years)
  • would like to provide business and technical expertise for incoming tickets regarding application and system integration as a part of the L2 support team
  • is familiar with databases and knows SQL syntax
  • knows REST API and Linux-related concepts
  • approaches technical problems analytically, always looking for their root causes first
  • ON TOP OF THAT YOU

  • are proficient in spoken and written English (B2) and know Polish
  • are willing to explore cloud-related concepts (knowing Microsoft Azure, Google Cloud Platform or Amazon Web Services is a plus!)
  • are willing to work on duty (optionally)
  • do not hesitate to delve into technical documentation
  • work well in a team but you are also very good at organizing your own work
  • want to pursue a site reliability engineering career or develop your skills towards chosen path
  • Send us your CV and meet as at the interview!

    WE OFFER

  • a full-time job with an employment contract
  • financial terms based on your competences and experience, between 6 000 - 9 000 PLN gross
  • work on cutting-edge technologies and dynamically developing commerce projects
  • private health care, a MultiSport card, and life insurance
  • an English language course
  • professional development possibilities such as training sessions, certificates, and attendance of conferences
  • access to our library if you can’t find what you’re looking for, we can order it for you
  • regular integration events, for example trips and on site parties
  • Αναφορά αυτής της εργασίας
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