CRM & Sales Engineer
Vodafone
Athens, GR
πριν από 3 μέρες

Role purpose :

IT BSS Engineer is end-to-end accountable for the design and delivery of high quality technical solutions & projects in the area of CRM.

Key accountabilities :

  • Technical domain responsibility (fixed / mobile).
  • Drive the end-to-end technical solution across all BSS systems respecting architectural and security principles.
  • Technical project management & IT solution planning.
  • Vendor management & suppliers coordination in terms of project scope, technical solution, plan and cost.
  • Participation in full Software Development lifecycle :
  • Business analysis & consulting.
  • Requirements review & feasibility check.
  • Effort estimation & project planning.
  • Technical solution design & review based on architectural principles and standards.
  • Build & testing close follow-up.
  • Hypercare
  • Work closely with other IT teams (PM, Business Engagement, Digital) and Business departments to deliver solutions on time and on budget with high quality.
  • Required core competencies :

  • Demonstrated in-depth knowledge of Telecom industry.
  • Experience in delivering complex solutions in BSS area in a matrix environment.
  • Experience in CRM systems (Oracle Siebel preferred) with solid technical background.
  • Good understanding of integration / API technologies.
  • Experience in database technologies.
  • Solid analytical and problem-solving skills.
  • Highly self-motivated and methodical, with attention to detail.
  • Excellent teamwork and collaboration skills.
  • Good time & priorities management.
  • Desired experience in :

  • Both waterfall & agile development models
  • Digital projects and technologies
  • Must have technical / professional qualifications :

  • At least 6 years of similar experience.
  • Higher education in Computer Science, Engineering or a relevant field.
  • Master Degree on IT related areas or business administration will be considered as an asset.
  • Excellent written and verbal communications skills in both Greek & English.
  • Αναφορά αυτής της εργασίας
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