Barista, Nespresso – Athens
Nestlé
Αθήνα, Αττική, Ελλάδα
πριν από 6 μέρες

Barista, Nespresso Athens(

Αριθμός θέσης εργασίας :

Περιγραφή

To demonstrate your passion & love forcoffee

To connect and engage with customers, using storytelling and interpersonalskills, to give them a reason to try something new as part of their Boutiqueexperience.

Through sharing coffee stories with customers, the Baristawill connect with customers in new and engaging ways, giving them reasons toreturn often.

They will also support the other Boutique team members indeveloping their coffee knowledge and communication skills, in addition toanimating the whole customer experience, from setting up to influencing salesand administrative duties, bringing customers on effortless, inspiring coffeejourneys.

Coffee expertise

  • Reference point for alltraining matters linked to Coffee Expertise
  • Responsibility for registeringteam mates to trainings according to the personal coffee journey
  • Individual preparation andfollow up on the training contents
  • On-going and regular training& coaching on the Nespresso trilogy coffee, machines, services as well asto all contents living in the Coffee Expertise training path
  • Delivery of diverse in-BTQtraining sessions focusing on Coffee Expertise (e.g. tasting sessions)
  • Execution of regularassessments / snap shots in order to track success of training delivery
  • Regular feedback on trainingimpact and quality to Coffee Ambassador
  • Delivering OperationalExcellence

  • Setting up the Boutiquetasting zone and maintaining its cleanliness and order, in accordance withguidelines
  • Influencing & Optimizingthe sales of all the Nespresso products presented in the Boutique (coffee, hotmachines and accessories) through engagement with customers
  • Actively managing the databaseon a daily basis and permanently updating customer records for events,masterclass to track customer preferences & additional reasons for repeatvisits & strengthen customer loyalty
  • For small boutiques or duringpeak periods checking payments in accordance with the defined procedure
  • Welcomes customer by determining their coffee interests and needs
  • Educates customers by presenting and explaining the coffee drink menu answering questions
  • Barista Skills andQualifications

  • Proven Barista experience and relevant certifications
  • Excellent service-orientation and communication skills
  • Initiative and Integrity
  • Attention to details
  • Problem identification and solving
  • Fluency in Greek & English
  • Full / Part-time positionsbased on retail working time schedule (Saturdays, evening shifts)

    Βασική τοποθεσία

    Ελλάδα-Αττική-Αθήνα

    Θέση εργασίας

    NESPRESSO HELLAS S.A.

    Τύπος απασχόλησης εργαζομένου

    Πλήρους απασχόλησης

    Δημοσίευση θέσης

    1 Οκτ 2019, 4 : 10 : 17 πμ

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