Operations Manager
TaskUs
Thessaloniki, Greece
πριν από 4 μέρες

Description

TaskUs is excited to announce an opening for an Operations Manager in our new location in Thessaloniki, Greece. As an Operations Manager, you will tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in : to provide the best possible customer experience to your clients.

Requirements :

  • Must be bilingual English C1 proficient or above
  • 3+ years in team management, especially in customer service and / or in the contact center industry
  • Strong people management skills, including coaching and developing teams, delivering training and development plans, and managing to performance
  • Great communicator, oral and written, able to address various audiences from executive leadership to entry level employees
  • Performance driven execution and delivery, someone who drives teams to success
  • So, what is it we’re looking for?

  • Someone who has at least 3+ years of related working experience, preferably someone who already knows how the system works specializing in customer experience operations and management.
  • Someone who’s responsible and has a good track record of meeting and delivering targets.
  • Someone who can articulate him / herself well enough with others, like teammates and clients.
  • Someone who can multitask and work in a fast-paced environment.
  • Someone who can lead and is great in analyzing situations and data.
  • About Us :

    TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies.

    Listed as one of Glassdoor s 100 Best Places to Work , USA Today’s Best Company Cultures and Best Companies for Women by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.

    TaskUs has been recognized as one of the Inc. 500 Fastest Growing Private Companies in America for the past seven years consecutively.

    Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.

    TaskUs currently has over 18,000employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.

    TaskUs, Inc. is an equal opportunity employer.

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