Cégleírás / Organisation / Department
Beszélsz magyarul? Would you be interested to experience life by working in historical city of Athens in Greece? If you are native, or near native speaker, of the Hungarian language and have a technical mindset with good knowledge of computers, you might be the person we are looking for!
It is a great opportunity to work for a multinational company based in Athens.
At the same time you will be meeting new people, making new friends, enjoying the Greek lifestyle, sun & culture.
Pozíció leírása / Job description
Your daily tasks as a Hungarian Customer Service Agent will include :
Act as the first point of contact for all Hungarian speaking clients
Respond and record customer inquiries raised through free phone lines for customers and chats.
Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
Troubleshoot through the use of open questions, support documents and system training
Be able to offer recommendations to common problems or frequently asked questions
Elvárások / Requirements
In order for your profile to match this Hungarian Customer Service Agent role, you need to have the following skills :
Be familiar with high-tech gadgets and customer service
Speak Hungarian to a native or near native standard and
Have a good level of the English language
Have good communication skills and an outgoing personality
Amit kínálunk / Offer
Our client offers the following benefits for this Hungarian Customer Service Agent position :
Excellent salary (14 salaries per year)
First class ongoing training and development
Career development opportunities
Relocation package in case you reside outside of Greece
You will join a multinational market leading call centre company
Work in a vibrant and energetic Athens office with a real team focus
Free Greek language lessons
Multicultural and modern working environment
Onsite canteen and casual dress code
Employee relations team to assist you with integrating to the Greek lifestyle & culture
Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
and much, much more