We are looking for a multitasking superstar to join our Dispatch team and monitor our Logistics operations. As a Dispatcher you will monitor efoodgo orders in real time and provide solutions as necessary.
Monitor orders and handle issues from the watchlist
Ensure that zone performance and delays are on track and make corrective actions when needed
Handle incoming contact from vendors and riders through chat
Monitor order routing and make adjustments
Provide feedback to customers
High level of multitasking
Problem solving orientation
Attention to deal
Great communication skills
Excellent computer skills
Bachelor degree will be a plus
Experience in a similar industry or customer care field will be a plus
Excellent English verbal and written communication is a must
Ability to work in rolling 8 hour shifts between 08 : 00 - 24 : 00 from Monday - Sunday including national holidays
Competitive remuneration scheme
Private Medical & Life Insurance
Career development opportunities
Your life efood
You will be a part of a fast-growing multinational company, member of the Delivery Hero holding, with the opportunity to acquire new skills and grow professionally.
Moreover, you will have the opportunity to function in an established, yet creative and fun working environment with people who are genuine, ambitious and participate in a team that its highest goal is to maintain efood the ideal workplace.
efood's Fair Warning"
If you like having a daily routine and don't feel comfortable with change, think again if this is the right role for you, as no day is the same day as the previous one in efood.
We never stop looking forward for the next challenge and this is a big part of what makes us efooders!
we always aim higher