Sportsbook - UX ResearcherProduct Development
Betsson Group
Athens
πριν από 2 μέρες

The Wow

Our Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs. These can be found in Malta, Budapest, Stockholm, Tallinn and Kyiv and we are adding a new one here in Athens.

If you’re passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!

The Sportsbook Area with Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team.

Our Sportsbook Platform is ours from our Architecture to our Trading teams we have an in-house platform which hosts our brands offering Sportsbetting for our customers.

From the tools our traders use to the cutting edge features our customers use to bet on various sports our teams are the backbone to making this happen!

This is a key role in our journey to become more user centric in product development. As a UX / User Researcher, you will be one of the main drivers for all user research regarding our Sportsbook in all our markets.

You will work closely with designers as well as developers, product managers / owners and our User Research Manager and for the right candidate this is a fantastic opportunity to help shape the research team and research processes at Betsson Group.

A taster of what you will be doing

As a UX / User Researcher, you will :

  • Set the global research agenda and plan for Sportsbook, together with our User Research Manager. Determine what questions we need to answer in relation to the initiatives we are working on, when these need to be answered and using which research methods, etc.
  • Lead the conception, planning, implementation and analysis of both qualitative and quantitative studies
  • Together with Product Owners / Product Managers / UX Design help discover and identify product opportunities based on user insights
  • Map and optimise user journeys
  • Facilitate data driven prioritization decisions
  • Work together with agencies in the execution of different research activities
  • Set up and maintain user panels and insight communities that can be used for quick iterations during product discovery
  • Help transform insights gained from user research into formats to enhance organizational understanding of our users
  • Help create reports and spread user insights as well as the message of user-centric development across the company
  • You're good at

  • Relevant University degree or similar from renowned University
  • Minimum 3 years’ of experience from UX Research / User Research / Research; Either from industry or consulting
  • Strong knowledge of qualitative and quantitative research methodologies, and preferably also experience of user-centric development of digital products
  • Familiarity with research tools such as UserZoom, Qualtrics, Hotjar or similar is valuable
  • You should have a passion and / or willingness to learn about the gaming / sports betting industry
  • Experienced facilitator, presenter, and communicator both in spoken and written English
  • Who We Are

    Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s.

    We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.

    We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.

    You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!

    What we offer

    Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1900 strong, spread across 7 offices! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you’ll fit right in.

    We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

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