Job Description :
We are currently recruiting for our International Client, based in the Greek capital, German speakers for CUSTOMER SERVICE positions.
THE ROLE :
Handling inbound calls from existing customers and providing support on different matters (after sales, deliveries, order status, etc.) in German and English;
Identifying and solving, in timely manner, issues related to the product and / or services offered;
Customers relationship management through effective and exhaustive communication, using multiple channels (phone, email, chat);
Up-selling, where possible, maximising the sales of the product and / or services offered.
Good communication skills;
Excellent use of PCs and web tools (email, word, excel, chat, etc.), familiar with modern technologies and the use of smartphones;
Ability to work under pressure and handle stress situations;
WHAT IS OFFERED :
Challenging, fast-paced environment with actual room for professional growth;
2 weeks initial TRAINING and continuous support;
RELOCATION PACKAGE : Flight to Athens + Accommodation for the first two weeks of stay, entirely payed by the company.
SALARY : 18000 € per year.
To be considered, just hit the button and submit your CV in ENGLISH, please.
IMMEDIATE INTERVIEWS and START DATES!
Job Types : Full-time, Permanent
Requirements : German