Who we are
At Welcome, we are redefining the way people travel by offering them the most personalized and complete experience. From the moment our customers step into a new destination, till they get back home, we provide them with the warmest, most informative and friendliest transfer from and to the airport or port, equip them with all the necessary products they will need during their trip (sim card, tickets, etc.
connect them with hand-picked tour providers who match their trip profile for things to do during their stay, as well as stand by them for any information they need.
Welcome's model is unique on a global level and our goal is to be the unquestionable leader for the category we are creating.
We are already active in 52 destinations including Athens, Paris, Madrid, Barcelona, and Rome, and we keep adding 2 new destinations per month.
In 2018 we served more than 500,000 travelers and we plan to surpass the 1 Million travelers in 2019.
Welcome has the highest travel customer ratings surpassing companies like Airbnb, and Uber and gathering hundreds of 5-star reviews on Reviews.
io and Tripadvisor. The company also received a big financing round recently and has 100 exceptional team members all coming from international behemoths such as Expedia, Booking, and others.
Our ambition is to create a truly global travel product altering once and for all the travel experience. If you feel you are one of those stellar A-players who can join our mission and help us expand Welcome on a global scale we are waiting to hear from you.
None of us is here at Welcome joined the company by chance! We deeply believe in our mission so we work relentlessly to make it happen.
We often catch ourselves talking about Welcome in our life outside the office and being very passionate about its vision.
We stay humble along the way, with a pay it forward mentality, but with big and bold goals.
A role of utmost importance as it sets the tone of Welcome’s voice towards its travelers, orchestrating the Customer Experience (CX) department and its actions.
Our Customer Experience Manager is the tip of Welcome’s spear when it comes to our communication with all our customers out there.
This role is both strategic and executional with a focus on proactively addressing traveler’s services issues. A consistent feedback loop between CX, Driver Operations, and Product is crucial for company success.
The position holder gives Welcome the clear picture of what’s going on out there, providing daily feedback from both our travelers and drivers, letting their voices be heard and setting a path for follow-up actions which aim to show them that their opinion does matter.
What will you do :
What will give you an edge :
What’s in it for you :