Front Office Manager
πριν από 1 μέρα
source : Skywalker

Myconian Imperial Resort , member of Leading Hotels of the World,

Royal Myconian Resort , member of Leading Hotels of the World

Myconian Villa Collection , member of Preferred Hotels & Resorts

Myconian Avaton Resort , member of Design Hotels

Myconian Utopia Resort , member of Relais & Chateaux

Myconian Ambassador , member of Relais & Chateaux

All part of the Myconian Collection Hotels , a family-owned group of 5-star properties on Mykonos Island

are looking for passionate individuals to cover for the summer season of 2019 the position of :

Reports to : General Manager

Position description :

  • Lead & assist the Front Office team for all daily requirements (arrivals, departures, VIP guests, special arrangements)
  • Coordinate with other department heads for any special arrangements
  • Perform all duties of the Front Desk (if required)
  • Handle any guest complaints seeking assistance from manager (if necessary)
  • Ensure quality standards are met, by conducting daily walk-throughs
  • Maintain high visibility with guests and employees, handle customers’ complaints and act pro-actively for their immediate resolution
  • Follow all relevant Health & Safety department regulations & all guest service guidelines
  • Lead by example & serve as a role model to demonstrate appropriate behaviour
  • Qualifications :

  • Minimum 2 years’ experience as a Front Office Manager, ideally within a 5* customer service environment
  • Degree in Hospitality / Tourism (desirable)
  • Computer literacy & knowledge of Hospitality PMS software Protel(desirable)
  • Fluency in Greek & English,additional languages (German, Italian, French and / or others) would be considered a plus
  • Strong leadership, managerial & problem-resolution abilities
  • Excellent time management, organizational & multitasking
  • Punctual, well-groomed with strong interpersonal and communication skills
  • We offer :

  • Accommodation and meals
  • Competitive remuneration package
  • Continuous training (Departmental & Generic)
  • Excellent working environment
  • Development opportunities within a fast-growing group of Luxury 5-star properties
  • Should you wish to join the Myconian Collection Τeam ,

    please forward us your CV with a recent photo.

    All applications will be considered confidential.

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