ICT Support Agent
efood
Athens, Attica, Greece
πριν από 6 μέρες

Description

We are looking for an ICT Support Agent adept at resolving Help desk and Hardware issues, as well as network issues. Level-headed and calm in stressful situations with well-developed social skills.

For this role you'll have to

  • Set up workstations with computers and necessary peripheral devices (routers, printers, sip phones etc.)
  • Check computer hardware to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks to optimize performance
  • Ensure security and privacy of networks and computer systems
  • Troubleshoot hardware and software issues (including apple devices)
  • Cable management
  • Administer mobile phones number activations, device inventory control, MDM (Mobile Device Management), invoicing, etc.
  • Qualifications for this role include

  • Expertise in Helpdesk and Hardware services
  • Proficient Macintosh trouble-shooter
  • Network engineer
  • Good knowledge of English language
  • Strong verbal and written communication skills
  • Excellent collaboration and organizational skills
  • We offer

  • Competitive remuneration scheme
  • Meal coupons
  • Private Medical & Life Insurance
  • Career development opportunities
  • Remote Gym sessions
  • Your life efood

  • You will be a part of a fast-growing multinational company, member of the Delivery Hero holding, with the opportunity to acquire new skills and grow professionally.
  • You will have the opportunity to function in an established, yet creative environment with genuine and ambitious people whose ultimate goal is to maintain efood as the ideal workplace In 2021, we were honoured with a 3rd place award from the Great Place to Work Institute®
  • Daily routine will be a thing of the past, as no day will be the same as the one before.
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