The Danish Refugee Council assists refugees and internally displaced persons across the globe : we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future.
We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions.
We work toward successful integration and whenever possible for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 8,000 employees and also 8,000 volunteers, while managing a turnover of over 400 million Euro.
Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, nongovernmental and non-denominational relief organization.
The Danish Refugee Council is Denmark’s largest humanitarian NGO and has been ranked the 3rd best NGO in the world in 2018 (for the six consecutive years, the organization is among the top five of the NGO Advisor Annual List).
Our vision is a dignified life for all displaced. All our efforts are based on our value compass : humanity, respect, independence and neutrality, participation, and honesty and transparency
DRC has been operating in Greece since November 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island.
In March 2016, DRC expanded its operations in Athens, in response to the changing context and the build-up of refugee population on mainland Greece.
DRC Greece is looking to recruit a qualified, flexible and enthusiastic professional to work in the site of Volos (Central Greece) as Site Management Support (SMS) Assistant.
Under supervision of the SMS Team Leader and in close coordination with other DRC field units, the SMS Assistant will contribute to the implementation of DRC’s activities intended to improve relations between refugees and host communities and implement campaigns to work with refugees on improving living conditions in the sites in DRC’s area of responsibility in Central Greece.
Furthermore, the SMS Assistant will develop and maintain good relations with the persons of concern (PoC), relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC’s activities.
Duties and Responsibilities
SMS Assistant responsibilities will include, but not necessarily be limited to, the following :
Monitoring of activities and services provision in site, to identify existing or potential gaps and report for follow-up
Develop and maintain regular contact with the community present on site as well as good maintain working relations with other humanitarian actors
Promote participatory approach to site management and service provision in the sites and support community mobilization activities with refugees
Contribute to the dissemination of information for refugees, based on agreed key messages
Participate in distributions of food and non-food items and support the development and implementation of standard operating procedures for food and NFI distributions in the emergency reception sites
Community outreach in collaboration with the SMS team
Participate in population verification exercise
Provide support to Help Desk s
Support daily SMS / Site Operations activities, announcements, data collection, informing PoC of upcoming works, activities etc.
Participate in awareness raising sessions and information campaigns for activities to improve camp sanitation and organization
Continuously monitor and document the needs of the persons of concern
Participate in (joint) assessments, identify protection & other related concerns and report
Provide appropriate information to refugees and migrants regarding relevant information, services and activities available to them
Ensure the observance of the DRC Code of Conduct throughout activity implementation.
Provide translation / interpretation, as necessary.
Participate, organize, run community-based activities.
Any other duties as may be assigned by the SMS Manager and the SMS Team Leader, relevant to the achievement of DRC objectives
At least one year working experience in a related field;
Previous working experience with local or international NGOs will be considered as an advantage
Experience of community-based or community mobilization work in a humanitarian context will be considered as an advantage
𝗛𝗼𝘄 𝘁𝗼 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝘆𝗼𝘂𝗿 𝗰𝗵𝗮𝗻𝗰𝗲𝘀 𝘁𝗼 𝗴𝗲𝘁 𝗮 𝗷𝗼𝗯? 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝗮𝗻𝗱 𝗨𝗡𝗗𝗣 𝟮𝟬𝟮𝟬
High professional ethics
University degree in Refugee and Migration Studies, Social Science, Human Rights, Business Administration, or any related field will be considered as an advantage
Good verbal and written English skills are required
Working knowledge of French is required
Working knowledge of Greek and / or Arabic or Kurmanji, Sorani is is desirable.
Required Skills & Qualities
Core Competencies of DRC :
o Striving for excellence
o Demonstrating Integrity
Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration
Strong initiative and self-motivated, with a strong commitment to humanitarian principle and high sense of ethics
Excellent communication skills, as well as patience and politeness, are needed
Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required
Multi-tasking and organizational skills are must, and a good sense of humor
Strong initiative with a strong commitment to humanitarian principle
Flexible, enthusiastic and willing to learn from others
Ability to cope with competing demands under tight deadlines
Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment
The employee shall follow DRC instructions on safety, confidentiality and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework.
Employee should not engage in any other paid activity during the DRC contract period without prior authorization.
Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.
Employee should not give interviews to the media or publish project-related photos or other material without prior authorization.
Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.
Terms and Conditions
The contract will be under the Greek Labor Law (this is a national position)
All allowances will be provided to the employees (Christmas, Easter, Vacation bonus)
DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
The position will be based in Larisa (camps in Central Greece) and national terms and conditions apply