Data/Business Analyst
ITT Bornemann
Athens, Greece
πριν από 5 μέρες


Data / Business Analyst


Position Summary & Responsibilities

Supports Commercial Software and Hardware Products that include Customer Relationship Management to support increase Sales based on Data Driven and Targeted Sales and Operations.

Document those processes, and connect business people to information technology groups in an organization, as well as to provide operational SQL development support to the organization.

Supports IIoT Cloud Based projects that drive both Hardware and Software Sales and offers high end Solutions to ITT Customer base.

Commercial Application Processes include but not limited to :

  • Reporting and Statistics to provide insight Product / Project Management
  • Development of Business Intelligence Routines to support Products and Services
  • Integration of data sources via Reporting Tools (QlikSense, MS Reporting, etc.)
  • Gather regional Sales Activity stats on a monthly basis from various databases (SQL Server, AWS DBs, etc)
  • Designing and optimizing MS reporting and Analysis reports ensuring their stability, reliability, and performance
  • Create dashboards via BI tool
  • Collect and analyze software product KPIs statistics on a monthly basis
  • Collaborate with other team members and stakeholders
  • Support Project Management team as well as the end users in the troubleshooting of Data Operations
  • Reporting and Statistics to provide insight Product / Project Management
  • Ability to communicate and work well in an agile team environment and software development teams
  • Business Analysis analyze problems, propose solutions, document requirements, test solution

    Break / Fix Support Analyze problem tickets and work collaboratively with Product / Project Management and / or end users to identify source of problems, develop and test solutions and manage the releases to production

    Technical Specifications prepare and communicate written technical specifications based on business requirements

    Solution Evaluation analyze, evaluate and select appropriate technology to implement solutions that meet requirements

    Development develop source code, database and other technical objects to create programs that meet requirements

  • Collaborates with cross-functional business stakeholders to develop and propose solutions to optimize the efficiency of business processes via reporting Tools and Services (40%)
  • Completes design documentation (20%)
  • Applies software knowledge in order to communicate options for meeting business requirements and providing support to end users after Go Live (10%)
  • Test solutions to ensure requirements are met (10%)
  • Provides responsive customer support (20%)
  • Position Requirements

    Education :

  • Bachelor’s Degree required; Information Technology degree preferred
  • Experience :

  • 2+ years of experience as Data Analyst
  • Demonstrated ability to function independently and as part of a team consisting of Product / Project Management and end users
  • Skills / Knowledge :

  • Good time-management skills can stay on track and / or raise issues / risks as needed
  • Ability to acquire knowledge of company’s business processes, balanced with good analytical and technical skills
  • Good team player skills, with effective oral and written communication skills
  • Understanding of Agile Methodology (Scrum / Kanban)
  • Αναφορά αυτής της εργασίας

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