Digital Account Manager
eLearning Industry
Αγία Παρασκευή
πριν από 2 μέρες
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Περιγραφή Θέσης

eLearning Industry is a US-based digital marketing powerhouse founded in 2012. Its headquarters are located in Reno, NV with a branch in Athens, Greece.

eLearning Industry facilitates the promotion of companies in the booming eLearning sector, creating awareness for their brand, generating leads, and driving exceptional results.

It is the largest online community of eLearning professionals in the industry and was created first and foremost as a knowledge-sharing platform to help eLearning professionals and instructional designers connect in a safe online community where they can stay up to date with the latest industry news and technologies, and find projects or jobs.

More than 647,000 eLearning Professionals utilize the extensive informational content hosted on eLearning Industry's platform to stay up-to-date with the latest developments in the industry and become empowered to make informed decisions for their large-scale eLearning projects.

eLearning Industry's team is growing rapidly and is looking for an experienced Digital Accounts Manager for their Athens branch.

Duties and Responsibilities

  • Building new client relationships by presenting clients with appropriate solutions that correspond to their marketing needs.
  • Maintaining and growing excellent long-term relationships with the company's existing clients
  • Handling client accounts and being the lead point of contact for all key client matters , anticipating the client's needs, work within the company to ensure deadlines for the client are met, and helping the client succeed
  • Knowing the company's services and digital products in and out, having an end-to-end view of the processes needed to provide clients with the value they require
  • Driving the new service development efforts by presenting features / services needed by customers to the Development Team, to ensure that the company continues to develop world-class features & services that correspond to the market needs
  • Suggesting and implementing online marketing strategies in order to attract new prospect customers
  • Gathering feedback from clients, study other customer success programs and analyze customer data to identify and implement the best practices
  • Leveraging the Company's digital assets ( services - ) and human capital (a strong team project managers, copywriters, and developers) to achieve sales and account management goals, respectively
  • Collaborating with Management Team, reporting weekly and discussing progress, opportunities and next steps
  • Requirements

  • 2-3 years of experience in Business Development, preferably in USA, Canada, UK or Australia, where the vast majority of the Company's clients are located
  • Bachelor's degree in Marketing, Business Administration, Communications or related field
  • Proficient in Microsoft Office Suite (Word & Excel, PowerPoint)
  • Excellent, close to native, use of the English language, both written and spoken (required)
  • Fantastic interpersonal skills and excellent communication abilities both written and spoken
  • Highly organized and experienced in directing others
  • Client-first mindset
  • Can-do attitude
  • Sales, target and results-oriented
  • Ability to quickly adapt to change
  • Highly energetic
  • Experience with CRMs such as Hubspot is a plus
  • Benefits

  • Very competitive remuneration package
  • Annual Bonus, based on performance
  • Private Medical Plan
  • Additional cash benefits for high performance
  • Friendly, creative and fast-paced working environment
  • undefined

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