Operations Manager
TaskUs
Thessaloniki, Greece
πριν από 5 μέρες

Description

TaskUs is excited to announce an opening for an Operations Manager in Thessaloniki, Greece. As an Operations Manager, you will tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in : to provide the best possible customer experience to your clients.

Requirements :

  • Must be bilingual English C1 proficient or above
  • 2 years in team management, especially in customer service and / or in the contact centre industry
  • Strong people management skills, including coaching and developing teams, delivering training and development plans, and managing to performance
  • Great communicator, oral and written, able to address various audiences from executive leadership to entry level employees
  • Performance driven execution and delivery, someone who drives teams to success.
  • So, what is it we’re looking for?

  • Someone who has at least 2 years of related working experience, preferably someone who already knows how the system works specialising in customer experience operations and management.
  • Someone who’s responsible and has a good track record of meeting and delivering targets.
  • Someone who can articulate him / herself well enough with others, like teammates and clients.
  • Someone who can multitask and work in a fast-paced environment.
  • Someone who can lead and is great in analysing situations and data.
  • Preferred to have an additional language in C1 level.
  • About Us We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose.

    From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology powered by ridiculously smart people.

    TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

    TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

    TaskUs is an equal opportunity employer.

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