Account & Billing Advisor for Swedish Support
Teleperformance Greece
Athens, Greece
πριν από 1 μέρα
source : Europe Language Jobs

Description

Support customers of a big 4 technology company!

One of the Big Four tech companies collaborates with us! We are hiring Swedish-speaking candidates to assist customers for account & billing issues of the company’s services.

Successful applicants will be working at a perfect work environment of the latest technology in Athens (Piraeus region), located only 5 minutes from the sea!

As a member of this team, you will communicate with customers from Sweden to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.

Job description :

  • Communicate with customers from Sweden
  • Handle billing-related issues
  • Manage & secure customers’ accounts
  • Escalate unresolved cases by contacting 2nd level support advisors
  • Maintain high customer satisfaction
  • Advisors have many opportunities to advance their career & level up within the department. Resolution of issues that customers face, customer satisfaction & having a good team spirit are all taken into account.

    Roundtables, meetings & self-guided training help advisors be up-to-date with products & new services. Last but not least, supervisors are always next to advisors for help!

    Requirements

    Skills & Experience required :

  • Excellent verbal & written skills in Swedish
  • Advanced English knowledge
  • Prior customer support experience
  • Familiarity with the world of technology
  • We offer :

  • Competitive salary
  • 2 extra full salaries per year
  • Complete relocation package (flight tickets & accommodation assistance)
  • Events, parties & festivals for the employees all over the year
  • LET YOUR NEXT WORK EXPERIENCE BE IN GREECE!

    Skills

    Swedish English Billing Finance Excellent Communication Skills Technology Excellent Written And Communication Skills

    Company

    Teleperformance Greece

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