German Technical Support
Speakit
Αθήνα
πριν από 3 μέρες
source : Careernet.gr

German Technical Support

GermanAthens, Attica, GreeceFull time

Description

On behalf of our client, we're looking for a technical support agent to join the dynamic and diverse team.

The successful candidate for this role will have a strong command of the company’s customer service policies, while offering quick and accurate assistance to customers.

What you will need to do as a technical support

  • Act as the first point of contact for all the German-speaking customers
  • Responding promptly to customer inquiries
  • Processing orders, forms, applications & requests
  • Communicating & coordinating with colleagues as necessary
  • Identifying and assessing customers’ needs to achieve satisfaction
  • resolve 90% of all cases
  • Requirements

    What we’re searching for the Technical support agent :

  • Near-Native German Speaker
  • B2 level English skills
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • Problem solving mindset
  • Technical knowledge and experience.
  • Benefits

    What’s in for the successful customer support agent :

  • Excellent salary - (14 salaries per year)
  • Extra productivity bonuses
  • First-class ongoing training and development
  • Career development opportunities
  • Work from home policy
  • You will join a multinational market leading call center company
  • Work in a vibrant and energetic Athens office wit at state of the art premises
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organized within the team (team events, excursions, themed parties, sporting events, etc
  • Apply for this job

    Αναφορά αυτής της εργασίας
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Υποβάλετε αίτηση
    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Συνέχεια
    Φόρμα αίτησης