Finnish Customer Service Agent
RANDSTAD HELLAS AE
Αθήνα, Greece
πριν από 6 μέρες
source : Careernet.gr

Location : Athens

Category : customer service

job description

The is responsible for making business decisions that deliver superior customer satisfaction. This position requires strong communication skills as you will provide guidance to Finnish clients of the largest multinational companies.

If you are Finnish speaker, tech-savvy and you would like to experience life living in Athens, Greece, then this is the opportunity for you!

Randstad's multilingual recruiters invite you to participate at our online live chat event for this position! We hold two recruitment chats every week :

Every Tuesday between 16 : 00 and 17 : 00 (GMT +3). Register .

Every Thursday, between 11 : 00 and 12 : 00 (GMT +3). Register .

You will have the opportunity to e-meet our recruitment consultants & ask us any questions you may have. It is easy and free, all you need to do is register for the time that suits you best at the links above by using your smartphone, tablet or computer to join our live chat session.

No need to download an app or software. We look forward to chatting with you online!

benefits

The company offers for this Finnish Customer Service Agent position :

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call center company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc and much, much more
  • responsibilities

    If you are to assume the role of the Finnish Customer Service Agent your main duties will be the following :

  • Act as the first point of contact for all Finnish callers
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with Finnish customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems
  • Delight customers with your knowledge and expertise in order to exceed their expectations
  • requirements

    In order for your profile to match the Finnish Customer Service Agent role, you need to possess most of the below skills :

  • Excellent command of the Finnish language (almost native standard)
  • Proficiency in English
  • Communication skills
  • Technical mindset
  • information

    If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

    Have some questions first? Feel free to contact our multilingual unit at or at +30 2106770523.

    Please note that for transparency and equity reasons, only those applications made online via our site will be assessed.

    After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.

    All applications are considered strictly confidential.

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