ATHENS - GERMAN CUSTOMER SUPPORT POSITION
Spoton Connections
Athens, Greece
πριν από 13 ώρες
source : JobsFactor

Our client in call center field in Athens is looking for German Speakers to join their Customer Support Team.

The client is offering starting dates in August, September and October.

Salary : 1,150.00 €

Benefits : 3 euros per working day in meal vouchers, Private Health Insurance from day one, up to 10% bonus every six months based on performance

Working hours depending on the project applied (always 5 days a week, 40 hours a week, with flexibility to work sometimes on weekends and late shifts since they have rotational shifts)

Responsibilities :

  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods / tools
  • Meet personal / customer service team targets and chat handling quotas
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow procedures, guidelines and policies
  • Requirements :

  • Proven customer support experience or experience as a client service representative
  • Native or near native in the language required.
  • Excellent written skills and good command of English language
  • Good MS Office skills
  • Customer orientation and ability to adapt / respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • The Company offers :

  • Competitive remuneration package
  • Opportunities for international Career through our International Mobility program
  • A challenging working environment
  • If interested please send your CV to Petra spotonconnections.com

    For german speakers, relocation package is available from anywhere in Europe.

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