German Client Satisfaction Experts (Role based in Athens)
MANPOWERGROUP
Athens, Greece
πριν από 4 μέρες
source : Europe Language Jobs

Description

Are you ready to explore new career opportunities and grow in a multinational and modern environment while becoming a customer expert in the fields

of tourism, technology, retail

for some of

the leading companies

in the market?

Manpower Group Greece, on behalf of its client leading in its industry, is looking for a passionate

client satisfaction expert

who knows exactly how

to make the most out of the clients’ experience

The ideal Candidate should :

Retain

a high level of customer service

to clients at all times.

Respond and record consumer inquiries

questions raised

via inbound calls, mail, and online chat

for customers to resolve any issues.

Maintain accurate data input

of consumer inquiries, questions, and feedback on the customer services database.

Be able to offer

recommendations to common problems

or FAQs (frequently asked questions)

Profile : Fluency in

Tech savvy.

Previous experience in the field will be considered as an asset.

Genuinely excited to respond to customers’ queries and problem-solving oriented.

Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.

Benefits

Competitive Salary (14 salaries per year).

Indefinite Contract with the company.

2 Week Training.

Multicultural environment

Career Development Opportunities.

Ticket Restaurant coupons monthly.

Participation in Private Medical Insurance Program.

Rewarding Bonus (10%) based on employee performance.

Laptop & Headsets provided by the company.

Flexible working hours.

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