Account & Billing Advisor for Swedish Support
Teleperformance Greece
Athens, Greece
πριν από 1 μέρα

Support customers of a big 4 technology company!

One of the Big Four tech companies collaborates with us! We are hiring Swedish-speaking candidates to assist customers for account & billing issues of the company’s services.

Successful applicants will be working at a perfect work environment of latest technology in Athens (Piraeus region), located only 5 minutes from the sea!

As a member of this team, you will communicating with customers from Sweden to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.

Job description :

  • Communicate with customers from Sweden
  • Handle billing-related issues
  • Manage & secure customers’ accounts
  • Escalate unresolved cases by contacting 2nd level support advisors
  • Maintain high customer satisfaction
  • Advisors have many opportunities to advance their career & level up within the department. Resolution of issues that customers face, customer satisfaction & having a good team spirit are all taken into account.

    Roundtables, meetings & self-guided training help advisors be up-to-date with products & new services. Last but not least, supervisors are always next to advisors for help!

    Skills & Experience required :

  • Excellent verbal & written skills in Swedish
  • Advanced English knowledge
  • Prior customer support experience
  • Familiarity with the world of technology
  • What we offer :

    Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable

    Competitive monthly salary + 2 extra salaries per year

    Private Health Insurance

    Numerous benefits and discounts

    Full training by certified instructors

    Professional growth & development opportunities

    Special events as well as community & social responsibility initiatives

    Free online Greek language courses

    State of the art premises, providing a great working environment with relaxing break areas

    Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

    Thinking about relocating and wondering about the cost of living in Greece? Get an idea here :

    Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe.

    No wonder Greece is a popular destination for tourists and expats alike.

    It’s helpful to have a picture of what life there will cost as an expat. Click here to read an official and handy guide as provided by the Greek authorities.

    Find out more

    Would you like to see more Swedish jobs options? Please click here

    Do you need even more options? View all of our available jobs.

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