Data Center Support Engineer
Cisco Systems
Athens, Greece
πριν από 1 μέρα
source : Just Join IT

What You'll Do

  • Troubleshoot and resolve incidents primarily related to routing and switching on the Nexus series of switches.
  • Work with customers via collaboration tools to solve highly complex technical issues .
  • Recreate customer technical problems within Cisco’s internal state-of-the-art labs.
  • Collaborate with colleagues in other technology teams to help solve issues in heterogeneous network environments.
  • Be a trusted technical authority to worldwide Cisco customers and partners.
  • Be the first to lay hands on the latest and greatest groundbreaking technologies within the switching domain.
  • Be a great teammate in worldwide team, assisting in training junior engineers.
  • Collaborate with the engineering teams to improve product quality by identifying and submitting software defects.
  • Who you are?

  • As a Data Center Technical Consulting Engineer you have
  • Bachelor’s degree (minimum) in a technical field of study and 3-5 years of relevant experience .
  • Limited experience with Cisco products isn’t a roadblock. We believe that if an engineer has a solid knowledge of the technology, he is fully capable of getting used to Cisco specific implementation.
  • Good knowledge of common routing and switching protocols such as STP, OSPF, BGP .
  • Strong analytical and troubleshooting skills.
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internal resources and apply that knowledge in real world situations.
  • Ability to work independently, but comfortable working in a team environment.
  • We'll be very impressed if you can also show some of these

  • Experience with the Nexus series of switches, and NXOS.
  • Knowledge of VXLAN EVPN, OTV, Fabricpath.
  • Hold a current valid certification (CCNA / CCNP / CCIE and / or Devnet certifications).
  • Basic knowledge of any programming language (preferably Python).
  • What’s in it for You?

  • You will become industry leading top networking expert with exceptional world-class problem solving and network troubleshooting skills.
  • In TAC each new case brings a new challenge and a new customer with a new network infrastructure to troubleshoot.

  • You will get targeted training helping you to ramp up your knowledge based on a multiple phased learning plan.
  • The training process spans across many months and includes experience not available outside the TAC organization. You will also get a personal mentor to guide you and to support you during the initial months to ensure your success.
  • You will work primarily within the Data Center R&S domain , h owever, you will also be continuously encouraged to expand your competencies, skills and knowledge via participation in ongoing trainings and rotations between different teams.
  • As a member of TAC you will be encouraged and supported to achieve your CCIE / Devnet certifications by offering study materials / labs and dedicated paid study time off to take the CCIE / Devnet certifications and improve software programming skills.
  • You will have free / unlimited access to any of Cisco’s products from across the entire Cisco portfolio and access to worldwide network of 24 / 7 dedicated internal Cisco Labs.
  • If you enjoy configuration and setting up network devices, this is the job for you!

  • You will be able to acquire communication and customer management skills by being exposed to customers from all over the world, running wide variety of network set-up’s.
  • Working hours Monday Friday 8am - 4pm (with periodic weekend shifts on Saturday or Sunday 8am - 2pm with additional monetary and day off compensation).
  • Αναφορά αυτής της εργασίας
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