Who we are
At the same time, we open endless possibilities for our employees. Our diverse team of more than 1400 passionate professionals is what makes us the best in what we do.
The Group headquarters are located in Sweden while different parts of the Group’s operation are led from the countries where we have offices (Greece, Canada, India), with the Athens office being one of the largest, hosting around 400 employees working from the center of Athens for the rest of the world.
We know that the travel business is not just a business, it is an opening to the whole world. And technology is not just a job, it is an opening to the future.
We are looking for people that are as open as traveling and technology combined & we are here to guide, challenge and give you an exciting part in our mission to make our world, wide open.
Join us and start today as a Junior IT support Technician
Set up laptops and mobile devices
Install and configure software and computer systems
Troubleshoot and resolve issues with software or hardware
Establish accounts for new users and assist with password or login problems
Provide to end users first level support and training, at group level
Monitor requests on our ticketing system (Jira) and resolve in a timely manner
Maintain procedures and reports that provide technical support to the entire organization
Maintain all office IT equipment (computers, printers, scanners and mobile devices both Android and Mac)
Keep meeting room equipment (PC, TV, camera, microphone & other equipment) functional at all times
Manage IT asset equipment
Bachelor Degree in Computer Science or Similar
Approximately 1 year of experience in a technical support role or help desk role
Working knowledge of IT operating systems (Windows 7 & 10, Ubuntu & Debian, MacOS)
Familiarity with Active Directory, DNS, DHCP
Familiarity with G Suite administration
MS Office knowledge
Basic networking skills
Excellent time management skills
Strong problem-solving skills
Customer-oriented and patient
Punctual, committed, and willing to learn
Very good command of English language
Awesome but not necessary
Basic scripting knowledge (Windows & Linux)
Working knowledge in a deployment tool (like OCS Inventory / Microsoft SCCM / ConnectWise automate etc)
Basic knowledge in a endpoint security solution (Like SentinelOne, Sophos, Avast etc )
What we offer
We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves.
With us you can enjoy :
Health Benefits - Through partners, we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
Office in the City We sit on bright, large floors (over 4000 !) in central Athens. Just a short walk from the Ambelokipi Metro station.
Growth We believe in personal development and continuous education. We allocate a generous budget each year to spend at conferences, seminars, online courses or other means to learn new things.
In addition to this, we continuously organize internal training and workshops, so that we can learn from each other.
Hackathon and Dev week We believe in fostering creativity and testing new things. Therefore, we have recurring Hackathon and Dev weeks, where the teams decide what they want to work on.
Team activities - We also like to schedule company / department / team activities and events outside the office space!
Fun & Work - We have a relaxed work environment where you can enjoy free beverages & fruits, playing ping pong or video games.