Front Office Agent - Ouranoupolis, Chalkidiki
Νομός Χαλκιδικής
πριν από 3 μέρες
source : Skywalker

TOR HOTEL GROUP , with a significant history in hospitality for more than 90 years

is seeking to recruit talented and passionate professionals for 2020 season.

Eagles Palace & Eagles Villas , a unique 5* Luxury Resort in Greece is seeking for a

Front Office Agent

Location : Ouranoupolis, Chalkidiki

Position Summary :

The Front Office Agent will have to provide excellent customer focused service, create a pleasant and memorable stay to all guests according to company’s standards with a view to maximizing their satisfaction.

Key Responsibilities :

  • Ensure a polite and warm welcome to all guests, manage all department’s related operations (check in / out, payments, keep front desk tidy, answer and redirect all incoming calls and e mails, receive letters or packages and distribute them)
  • Build full knowledge of Resort and hotel facilities, services and local area
  • Upsell additional Resort facilities and services
  • Monitor front office expenses, order material supplies and all necessary hotel documents
  • Maintain at all times a high standard of personal appearance and hygiene
  • Ensure excellent response to all guest requests / complaints; maintain confidentiality of guests information and follow proper protocol
  • Requirements :

  • Minimum 2-3 years of experience in a similar position ideally within a 5* Luxury Hotel
  • Excellent knowledge of English language; a second language (German, Russian or French) will be considered as a plus
  • Computer literacy and experience in Opera / Fidelio programs
  • Strong interpersonal and organizational abilities, problem solving person
  • Degree / Diploma in Hotel Management
  • Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results
  • Benefits :

  • Competitive salary remuneration
  • Career development in a fast paced growing work environment
  • Daily meals and accommodation
  • Training opportunities
  • Please send an updated CV with recent photo to the following link.

    We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

    TOR HOTEL GROUP offers an excellent & professional working

    environment, equal opportunities and further career development.

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