Microsoft Representatives for French Speaking Customers
Multilingual Jobs Worldwide
Athens, Greece
πριν από 12 ώρες
source : Europe Language Jobs

Job Overview

Are you a fluent French speaker? This is your chance to work on our Microsoft Support team!

If you speak French fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the French Microsoft Support team, in order to support customers from France .

Requirements

Depending on the team that successful candidates will join, responsibilities vary :

  • Identify customers’ needs and deliver appropriate solutions, including sales
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Maintain high customer satisfaction, provide and maintain strong, professional relationship with all customers and show empathy at all times
  • Qualifications :

  • Excellent communication skills in French (near-native level)
  • Good command of English (B2+)
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • Offer

  • Complete relocation support (flight ticket to Greece, 2-week hotel accommodation. assistance finding an apartment, real estate fee covered by our company), when applicable
  • Training by certified instructors
  • Competitive monthly salary + 2 extra salaries per year
  • Numerous benefits and discounts
  • Professional growth & development opportunities
  • Free Greek language courses
  • State of the art premises located close to the center of Athens, providing a great working environment with relaxing break areas
  • Special events as well as community & social responsibility
  • Skills

    Customer Service Customer Relationships Customer Oriented

    Company

    Multilingual Jobs Worldwide

    Salary

    More than 1,050 € gross / year

    Entry level

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