Store Manager
Optimal HR Group
Θήρα, Νότιο Αιγαίο, GR
πριν από 4 μέρες
source : Kariera.gr

Optimal HR Group on behalf of its client, a Leading Fashion Company in luxury goods, is looking for a highly promising and dynamic Store Manager, in Santorini.

The SM is responsible for perfect overall store leadership and operations as a true Brand Ambassador. This position of great responsibility also encompasses administrative activities and store budget management (sales plans, profitability, customer portfolio, etc.

The SM is a dynamic leader by nature, motivating store team through his / her energy and passion. In addition, the Store Manager creates management routines and standards aimed at achieving and upholding excellence in service to customers.

She / he is in charge of the store image, creating a family feeling in an exclusive environment that shuns overstatement.

Responsibilities :

  • Ensuring high levels of customers satisfaction through excellent service
  • Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
  • Ensuring strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
  • Highly aware of everything concerning the store business (current sales, foot traffic, VIP profile, whereabouts of team, perfection of VM, pricing etc) and swiftly directs to make corrections
  • Maintaining outstanding store condition and visual merchandising standards following VM guidelines
  • Dealing with all issues that arise from staff or customers (complaints, grievances etc)
  • Maintaining store staff job results by coaching, counseling and disciplining employees
  • Monitoring the performance of each sales assistant and carrying out staff performance evaluation
  • Ensuring compliance with policies and procedures
  • Taking an active role in inventory
  • Requirements

  • Bachelor’s degree is desirable
  • At least 2-3 years of professional experience in a similar position
  • Fluency in English
  • Proficiency in MS Office (especially in Excel)
  • Ability to take initiatives and efficient decisions
  • Target and Results orientated with a commitment to excellence
  • People management capabilities
  • Strong communication and negotiation skills
  • Loyal and committed
  • Ability to work under limited supervision
  • High ethical standards
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