Optimal HR Group on behalf of its client, a Leading Fashion Company in luxury goods, is looking for a highly promising and dynamic Store Manager, in Santorini.
The SM is responsible for perfect overall store leadership and operations as a true Brand Ambassador. This position of great responsibility also encompasses administrative activities and store budget management (sales plans, profitability, customer portfolio, etc.
The SM is a dynamic leader by nature, motivating store team through his / her energy and passion. In addition, the Store Manager creates management routines and standards aimed at achieving and upholding excellence in service to customers.
She / he is in charge of the store image, creating a family feeling in an exclusive environment that shuns overstatement.
Ensuring high levels of customers satisfaction through excellent service
Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
Ensuring strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
Highly aware of everything concerning the store business (current sales, foot traffic, VIP profile, whereabouts of team, perfection of VM, pricing etc) and swiftly directs to make corrections
Maintaining outstanding store condition and visual merchandising standards following VM guidelines
Dealing with all issues that arise from staff or customers (complaints, grievances etc)
Maintaining store staff job results by coaching, counseling and disciplining employees
Monitoring the performance of each sales assistant and carrying out staff performance evaluation
Ensuring compliance with policies and procedures
Taking an active role in inventory
Bachelor’s degree is desirable
At least 2-3 years of professional experience in a similar position
Fluency in English
Proficiency in MS Office (especially in Excel)
Ability to take initiatives and efficient decisions
Target and Results orientated with a commitment to excellence
People management capabilities
Strong communication and negotiation skills
Loyal and committed
Ability to work under limited supervision
High ethical standards