Driver Recruiter
Welcome
Athens, Attica, Greece
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Who we are

At Welcome we are redefining the way people travel by offering them the most personalized and complete experience. From the moment our customers step into a new destination, till they get back home, we provide them with the warmest, most informative and friendliest transfer from and to the airport or port, equip them with all the necessary products they will need during their trip (sim card, tickets etc.

connect them with hand-picked tour providers who match their trip profile for things to do during their stay, as well as stand by them for any information they need.

Welcome's model is unique in a global level and our goal is to be the unquestionable leader for the category we are creating.

We are already active in 40 destinations including Athens, Paris, Madrid, Barcelona, and Rome, and we keep adding 2 new destinations per month.

In 2018 we served more than 500,000 travelers and we plan to surpass the 1 Million travelers in 2019.

Welcome

Welcome has the highest travel customer ratings surpassing companies like Airbnb, and Uber and gathering hundreds of 5-star reviews on Reviews.

io and Tripadvisor. The company also received a big financing round recently and has 75 exceptional team members all coming from international behemoths such as Expedia, Booking and others.

Welcome

Our ambition is to create a truly global travel product altering once and for all the travel experience. If you feel you are one of those stellar A-

players who can join our mission and help us expand Welcome in a global scale we are waiting to hear from you.

None of us is here at Welcome joined the company by chance! We deeply believe in our mission so we work relentlessly to make it happen.

We often catch ourselves talking about Welcome in our life outside the office and being very passionate about its vision.

We stay humble along the way, with a pay it forward mentality, but with big and bold goals.

Role Impact

For a customer, the term Friend on the Ground’ directly reflects in our driver’s presence. The person they meet once they arrive at their destination and set their feet on the ground, the person who defines the quality and efficiency of their transfer therefore, from another perspective, of the company itself.

Our Driver recruiters hold a vital part in our operations, since finding the best drivers and introducing them in Welcome’s culture and core values is the most fundamental part of their contribution.

Welcome

The effective implementation of this role’s tasks can benefit our presence in every destination in multiple ways, having a great impact on our company’s bottom line.

Core responsibilities

  • Contacts prospect leads and recruits new drivers depending on the needs of every destination and trains them on the company’s policies and processes so to help them become true Welcomers.
  • Serves as the point of contact between Welcome and its drivers, ensuring their constant support and aid.
  • Monitors the performance and the quality of services that the new drivers deliver by following community feedback,
  • Processes on boarding of new drivers and trains them on the usage of the mobile application as well as explain the procedures and policies of the company.
  • Interacts with drivers on a daily basis via our various driver support channels, including email, text, social media and phone.
  • Requirements

    What you will need to have :

  • A Bachelor's Degree, preferably in the Business Administration sector
  • Excellent time management, communication and relationship-building skills with the ability to multi-task and set priorities quickly and effectively
  • Excellent written and verbal communication skills in English. Extra languages are more than Welcome!
  • An analytical mind and out of the box thinking
  • Self-motivation and a true teamwork mentality
  • A friendly and upbeat personality
  • Digital native : fluent in web and digital technologies.
  • What will give you an edge :

  • Start-up experience is essential as the ideal candidate must be able to illustrate where you’ve encountered difficulty and must understand the demands of a start-up environment.
  • Further education or experience in the technology field will be considered a strong asset
  • What’s in it for you :

  • Attractive remuneration package
  • Private Health Insurance
  • An amazing workspace, filled with energetic people
  • The tools you need to successfully perform your daily tasks
  • The unique opportunity to join the next big thing at the ground level.
  • Monthly company drinks & activitiesion.
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