German Speaking Customer Support Agent - Athens, Greece
Betting Connections Recruitment Solutions
Athens, Greece
πριν από 3 μέρες
source : Europe Language Jobs

Description

Are you looking for a new

experience? Is

working under pressure

being willing to learn

something you can do? On behalf of our client, we are looking for French speaking Customer Support Agents to work for a project in beautiful Athens!

This is not a typical call center job. If you or someone you know fits the description, talk to us! Speak with our International Recruitment Consultants to find out more!

About Athens :

Athens is the sunny capital of Greece, boasting vibrant nightlife, Mediterranean weather, and lots of places to visits. Being the European poster city for art and culture, Athens is a great city to live in if you are a history buff or an art enthusiast.

Amongst the many places to visit; there is the Acropolis Museum, the Museum of Cycladic Art, Ancient Agora, the Temple of Haephaestus, as well as that of Poseidon, and Roman Agora.

As a customer service specialist in this project, your daily

will include :

Being part of a team specialized in offering support through written and phone communication.

Troubleshoot the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone

Assist consumers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls

Facilitate resolution for consumers issue and log the information into the consumers account.

Meet and exceed our service quality goals, compliance regulations and productivity targets

Create amazing experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

Requirements :

Native or proficient level of German

English

at least C1) both verbal and written

Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills

Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and / or recommendations as required

Analytical and problem solving skills with strong attention to detail

Ability to learn and become proficient with internal programs and new software

Desire to learn and advance, be a curious investigator and problem solver

High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit for Greece

Located within Greece

We have options for speakers of many languages across Europe with positions based in

Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a

250 euro refer a friend’

bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Αναφορά αυτής της εργασίας
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Υποβάλετε αίτηση
Το e-mail μου
Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
Συνέχεια
Φόρμα αίτησης