IT Technical Solutions Design Specialist
Abbott
Athens, Greece
πριν από 4 μέρες

JOB DESCRIPTION :

We are now searching for an IT Technical Solution Design to join our team .

Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach we are now searching for an IT Technical Solution Design to join our team their potential because better health allows people and communities to achieve more.

With a diverse, global network serving customers in more than 160 countries, we create new solutions across the spectrum of health, around the world, for all stages of life.

Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-

being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

Impact of position :

  • Consults with the laboratory personnel to design and confirm their proposed solution
  • Supports end users to operate new or modified programs.
  • Increases organizational competence in IT to drive incremental lab solutions
  • Ensures excellent customer satisfaction
  • Main Responsibilities

  • To support sales, implementation and continued customer support of IT solutions
  • Maintain and develop existing and new customers
  • Respond to and follow up customer / sales team enquiries using appropriate methods
  • Attend and present at external customer meetings and internal meetings
  • Provision of technical information and responses for the tender and contract team; where appropriate support completion of tender documentation
  • Monitor the market trends
  • Liaise with implementation team to ensure that our laboratory solutions are executed according to customer needs
  • Provide implementation workflow consulting to ensure customer expectations are delivered and recognized
  • Achieves consistent high level of customer satisfaction
  • Requirements :

  • Experience of laboratory LIS or data management systems, networking / firewalls preferred
  • Familiarity of how IT technology is used in the laboratory / hospital / blood bank space an advantage
  • Good technical knowledge of IT solutions to be effective providing guidance to non-technical audience
  • Ability to develop and maintain strong customer relationships
  • Willing to adapt to and drive organizational change
  • Excellent interpersonal and influencing skills
  • Willingness to work in cross-functional teams
  • Fluency in Greek and English is required
  • Travelling up to 50%
  • What we offer :

  • Competitive remuneration package including mobile phone, company car
  • Medical, life and pension plan
  • Continuous learning opportunities within an excellent multinational working environment
  • Flexible office - work from home when not at customer sites
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