Βασικά καθήκοντα SingularLogic in the context of its dynamic growth and development, is seeking for a : Field Engineer (Athens & Thessaloniki)Main Job Responsibilities On site Hardware installation, Support, repair of Retail and IT Equipment.
Assist users in resolving software / hardware / system related issues by phone, remote, on site. Provide workaround steps for customers to prevent or minimize impact of problem reported.
Investigate and address issues using remote access tools. Confirms support contract status and determines whether requested support is in scope of the contract.
Requirements Bachelor’s degree in IT field, Electronic Engineer. At least 6 months experience providing end user support in an IT / computer-related field ideally in Hardware System Support services Prefer experience with Networking, Computing, Hardware support, Printers Proficient skills in Microsoft Office, Windows Operating Systems, basic Networking Equipment.
Advanced business writing and verbal communication skills both in Greek and English Very good level of analytical and interpersonal abilities Excellent communication and organizational skills All CVs will be treated with strict confidentiallity