German Customer Service Representative Advisor
HRGLOBALLY.COM
Athens, Greece
πριν από 2 μέρες

Description

HR Globally Talent is an International Recruitment Agency based in Europe with representation worldwide.

We work internationally with multinational companies helping them to find the right candidates for their vacancies.

We are seeking a customer service representative for a large project in Athens.

Our clients are one of the biggest multilingual contact centres around the world and are looking for a customer service representative to join their German speaking team in order to help them continue to grow the business.

Responsibilities :

  • Providing feedback to the team and supervisors on a daily basis, regarding new or emerging issues that have been identified
  • Striving towards retaining customers and working towards successful enquiries for all customers
  • Take on all feedback and develop skill according to feedback received
  • Receive telephone calls from customers and handling all questions or problems via emails that focus on all aspects of customer experience in their program
  • Requirements :

  • Fluent German speaker
  • Fluent English
  • Excellent IT skills
  • High school graduate
  • Excellent Communication skills
  • Passionate about customer service
  • Offer :

  • Competitive salary
  • Excellent relocation package
  • Career development opportunities
  • On site canteen
  • Extra overtime pay
  • Modern facilities
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