Polish Customer Support - Travel Agent
Central EuropeanAthens, Attica, GreeceFull time
As a Customer Support Travel Agent, you'll ensure that the organization is meeting the customer's requirements on a day to day basis.
You are the Customer support who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective.
Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.
On a typical day, you’ll
Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
Provide accurate, valid, and complete information by using the right tools, methods, and processes.
Ensure a high level of partner service and a positive partner experience
Language Skills :
Fluent in Polish and English
Work experience :
6 months of customer service experience
High school diploma or equivalent
Soft Skills :
Ability to adapt and excel in a fast-paced work environment
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Competitive remuneration salary (1100 - 1300e) and performance-based incentives
Accommodation provided from outside of Athens
Excellent working premises in Athens city center, Kerameikos metro station
Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Free-spirited, theme-based employee events
Career-growth and lots of learning opportunities for aspiring minds
And yes all the competitive pay and benefits you'd expect
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Only CVS in English will be reviewed.