A dynamic hospitality group is seeking to fulfill the position of a Receptionist (Day-shift for hotel in central Athens) which is full time occupation.
The candidate will be responsible for different receptionist and clerical duties such as :
Process all guest check-ins / check-outs.
Process all payment types such as room charges, cash, debit, or credit.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Assist the Back Office during the shift.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the Project Management system.
Degree in hotelier and hospitality industry
Previous work experience in boutique hotels in a similar work position
Fluency in two foreign languages (incl. English); knowledge of other languages is a plus
Knowledge of using a Property Management System, Channel Manager and OTAs extranet
Working knowledge of MS Office (Outlook, Word, Excel)
Excellent customer service skills as well as a business mindset
Demonstrable aptitude in decision-making and problem-solving
Reliable with an ability to multi-task and work well under pressure
Team spirit Adaptability Communication and organization skills
Email your resume in English and mention your desired salary.