Αθήνα, GR
πριν από 21 ώρες
source :

Περιγραφή Θέσης

A dynamic hospitality group is seeking to fulfill the position of a Receptionist (Day-shift for hotel in central Athens) which is full time occupation.

The candidate will be responsible for different receptionist and clerical duties such as :

  • Process all guest check-ins / check-outs.
  • Process all payment types such as room charges, cash, debit, or credit.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Assist the Back Office during the shift.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Complete designated cashier and closing reports in the Project Management system.
  • Requirements

  • Degree in hotelier and hospitality industry
  • Previous work experience in boutique hotels in a similar work position
  • Fluency in two foreign languages (incl. English); knowledge of other languages is a plus
  • Knowledge of using a Property Management System, Channel Manager and OTAs extranet
  • Working knowledge of MS Office (Outlook, Word, Excel)
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Team spirit Adaptability Communication and organization skills
  • Email your resume in English and mention your desired salary.

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