Store Manager #CosmosSport Τρικάλων
Trikala, Thessalia, GreeceΥπεύθυνοι καταστημάτωνFull time
Cosmos Sport SA is a Greek Retail company founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 56 further physical stores in Greece & Cyprus, 4 retail brands (Cosmos Sport, Sneaker10, Sports Factory, Slamdunk) 6 on-line shops and thousands of happy customers in Greece and Cyprus.
Cosmos Sport is a constantly growing omnichannel company with a strong passion for sportswear, street style and limited items.
Our team consists of 750+ highly skilled, self-motivated young people, who love sports and have a passion for innovation! We are proud that Cosmossport.
gr is now the No1 on-line store in the industry also selling abroad, having been awarded for 6 consecutive years as the best online sports shop in the country in e-volution Awards.
We are excited being a preferred partner for global brands like Nike, Adidas, Reebok in the SEE.
Job Overview :
Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience.
Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition, ongoing people development and growth within their community.
Responsibilities : CUSTOMER
Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction
Foster a Client centric mindset by developing and maintaining solid Client relationships.
Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty
Train, mentor, motivate and offer constructive feedback to the team
Support team members (e.g., leading by example or coaching) to ensure a great guest experience
Promote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growth
Ensure a hazard-free, safe and healthy working environment in compliance with regulations
Ensure the team is always informed about product, policies and procedures
Attract and recruit the best talents available on the market through networking and scouting
Lead and manage all the day-to-day operational activities of the store and ensure compliance with policies and procedures
Monitor and control store productivity levels with an aim to achieve targeted KPIs
Implement personnel and resource planning strategies to optimize staff schedules
Work extensively in partnership with the Marketing, VM, Commercial dept. in order to build strong customer retention
University Degree or equivalent qualification
A minimum of 2 years’ experience of managing a standalone retail store (or Department Store floor)
Excellent use of English language and computer skills
Excellent verbal, written and interpersonal skills
Numerical and analytical knowledge to monitor KPIs
Sound working knowledge of Microsoft Office
Leadership skills and business orientation
Excellent communicator, with a positive, open and progressive, energetic, motivating, personal style
Customer service orientation with in-depth knowledge of basic business management processes
Passion for sports and fashion
Willingness to learn and tackle new challenges
An attractive compensation package, performance-based competitive bonus scheme
Corporate Benefits program & discounts on our company’s products
Continuous training and development
Career development opportunities
Modern, fun & enjoyable workplace and an opportunity to travel an exciting growth journey with us
At Cosmos Sport, we are committed to providing a great place to work for all of our people, without regard tο race, religion, color, sex, national origin, age, sexual orientations, genders, or disability.