IT Helpdesk Engineer
Creta Farms
ΑΘΗΝΑ
πριν από 9 μέρες
source : applymycv

Creta Farm is today the largest meat product producer in Greece with state - of - the - art - facilities as well as leader of deli meats market.

We are looking for an exceptional individual whose key responsibilities will be to :

IT Helpdesk Engineer (Code : ITH 0419)

Main duties and responsibilities :

  • Acquire user distress calls, provide 1st line desktop & network support, troubleshoot and resolve of VOIP, PDA, PC hardware, software and networking issues, as reported by users
  • Build, deploy and maintain systems, network and security infrastructure & applications at both our hosted and office sites
  • Classify incidents, keep trouble ticket status (tracking & routing) and produce service level reports
  • Monitor and maintain acceptable system performance
  • Monitor IT systems, and take proper action for normal operation. Apply minor patches and O / S software updates in cooperation with vendors
  • Recommend upgrades, patches, and new applications and equipment
  • Assist in any other project / tasks as requested by the superior
  • Required Experience & Qualifications :

  • At least 5 years of proven experience in Helpdesk / Systems / Network Administration
  • Bachelor’s degree in Computer Science or relative discipline
  • Experience especially at Microsoft Server OS, Active Directory, Microsoft Exchange server, Microsoft Office 365
  • Experience in TCP / IP implementation, sub-netting & routing
  • Fluent in English
  • Cisco or Microsoft Certifications will be considered as a plus
  • The company offer :

  • A competitive remuneration package based on qualifications and skills
  • Opportunity to gain valuable experience from big projects of top organizations, collaborating with highly qualified professionals
  • Corporate mobile phone plan & Personal Laptop
  • Career development prospects
  • Comfortable and stimulating workplace
  • Candidates must submit their resumes, the latest by Tuesday, April 30th, by filling in accurately and completely the on-

    line application form, available at our site

    Code Reference : ITH 0419

    All applications will be treated in strict confidentiality.

    Website :

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