GBS CSTC Clerk
UPS
ATHENS, Greece
πριν από 1 μέρα

GBS CSTC Clerk

Primary Location ATHENS, Greece, Job ID R22021724

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.

We know what it takes to lead UPS into tomorrow people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description :

Main responsibilities

Handle incoming calls for pick up, track and trace, service guarantees, service information, export shipments exception and other enquiries in professional

manner, with objective to provide quality telephone customer service.

Understand UPS service, product, systems and procedures

Identify and record customer concern or issues

Recommend solutions about service concerns to management

Identify potential needs of customer and submit sales leads

About You Required Skills : if you meet the below skills you are the right candidate for this job

To be flexible, pragmatic and work under pressure

Patient and pleasant attitude

Problem solving skill

Experience in call center will be a plus

Greek & English communication skill (Speaking, Writing, Reading) - preferred

  • To Learn easily new systems
  • What we Offer :

    Joining the world's largest package delivery company

    Work from Home

    Competitive remuneration package

    Private Insurance

    Opportunities for advancement in a multinational company

    Employee Type : Permanent

    Permanent

    UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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