Customer Service Representative
people-s-place GmbH
Athens, Greece
πριν από 5 μέρες
source : Europe Language Jobs

Description : Rethink your future.

Can you imagine to live and work in the capital of Greece, to learn everything about professional customer service and after work enjoy the sunny life?

Then this is the right chance for you.

Apply for a position as Customer Service Representative (m / f / d) in Athens, Greece. Description and responsibilities : Being esponsible for representing your client's online shop by responding to questions and complaints of their customersManaging incoming callsIdentifying and assessing customers’ needs to achieve satisfactionProviding accurate, valid and complete information by using the right methods / toolsMeeting personal / customer service team targets and call handling quotasKeeping records of customer interactions, process customer accounts and file documentsFollowing communication procedures, guidelines and policies Working hours : 5 working days in the range of Monday-

Saturday, 9 : 00 am 10 : 00 pm in 8h shifts with 40 min break Requirements : Strong phone contact handling skills and active listening skillsCustomer orientation and ability to adapt / respond to different types of charactersAbility to write polite and friendly response to customer inquiriesGood computer / MS Office skillsExcellent communication and presentation skillAbility to multi-

task, prioritize, and manage time effectivelyVery good language skills in German (C1) and fluency in English Offer : Relocation support : your flight to Greece, two weeks of accommodation, taxi from the airportIndefinite contractBenefits : after 2 month 3 euro meal voucher per each working day paid on a card, after 3 months private health insurance on topInhouse gym

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