How about being the single point of contact for your client? Whether it is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can you make a difference? Understand your customer's needs and exceed their expectations with a friendly and can-do attitude.
Services to the customers over the phone· Escalation and rerouting of the issues to other departments if required to do so
Requirements : · Fluent German and English· Technical background / troubleshooting skills & familiarity with technology· Adaptability to fast-paced work environments· Customer oriented approach that is capable to match the brand’s reputation· General technical / troubleshooting skills and a natural curiosity-driven personality
Relocation package for the candidate coming from abroad : · Flight ticket booked by the company· 2 weeks of free accommodation at a company hotel (breakfast included)· Taxi transfer from the airport· Support in finding an apartment to rentBenefits : · Excellent Salary· Flight ticket provided to Athens· Taxi pickup service from the airport· 2 weeks free hotel accommodation (breakfast included)· Free Greek language courses· Monthly performance bonus· 175% day salary if work on Sunday or Greek holidays· Overtime paid· 2 extra full salaries paid per year (pro rata)· Training provided (paid)· International working environment· On-site canteen (discounts for employees)· Welcome eventNote : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment.
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