Paypal Customer Solution Teammate – Dutch Language
Teleperformance Greece
Athens, Greece
πριν από 1 μέρα
source : Europe Language Jobs

Description

  • Join the support team for the global leader in online payment transactions!If you believe that every person has the right to participate fully in the global economy, and you are willing to work in a collaborative and engaging virtual environment, don’
  • t miss this opportunity!Join our strong Dutch Paypal Customer Solution team and work with the global leader in online payment transactions with a mission to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

    If you are inspired by values such as Inclusion, Innovation, Collaboration, and Wellness, this is for you! What you will doBe the eyes and ears for the team handing customer inquiriesCommunicate with customers and managers via telephone, e-mail, video, social media and chat.

  • Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport &
  • confidence, identifying their needs, and taking strategic action in a timely mannerProvide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experienceWork with confidential customer information and treat it sensitivelyUse software to source and input customer data accurately as related to the inquiry

    Requirements

    What you will bringExcellent command of DutchGood communication skills in EnglishCustomer service experience preferredStrong verbal (phone) communication skills utilizing active listening and clearly speaking to customersStrong written (email) communication utilizing proper grammar and punctuationBe reliable and autonomous with a large amount of discipline and self-motivationExperience with dealing professionally with people you only speak to via telephone, e-mail, video and social mediaWell-developed sense of urgency and follow throughAbility to multitask multiple systems, screens, and tasks during customer contactsAbility to learn and adapt to new software technologies

    Offer

  • What we offerComplete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)Competitive monthly salary + 2 extra salaries per yearPrivate Health InsuranceNumerous benefits and discountsFull training by certified instructorsProfessional growth &
  • development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity

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